Last revised: 18 August 2021
Privacy Statement Overview
Thank you for your interest in the website of QuaCell Biotechnology, Co., Ltd. (hereinafter referred to as “QuaCell” or “we”). We attach great importance to data protection and privacy issues and comply with the requirements of relevant Chinese laws and regulations about privacy. The personal data collected by us and generated during our operations in the People's Republic of China (“PRC”) is stored in PRC. We will ensure that your personal information is sufficiently protected under this policy.
This privacy statement explains how we collect, handle, store and protect information about you when you use "our website", post, or any QuaCell communications interacting with you that involve this privacy statement, such as online newsletters and magazines ("Communications").
Your information is sometimes called "personal data" or "personal information" in this privacy statement. We may also sometimes collectively refer to handling, collecting, protecting, and storing your personal information as "processing" your personal information.
Our website may contain links to other third-party websites. This privacy statement does not protect these links. We suggest that you first read and understand the third-party privacy statements before visiting these websites and/or services.
What information do we collect?
1. Personal information: you can visit our website without providing any personal information. We will collect and process your personal data only when you use certain services. In this case, we ask you for data, or you actively and clearly inform us that you agree to our collection and processing of your personal data. For example, you can order products or services by filling in a form or email and send us requests or inquiries for materials; we will collect information about you or the company or other entities you represent (such as your name, work unit, email address, phone number) at such time. This is also part of the entire registration process.
2. Aggregated information: In some cases, we will also delete your personally identifiable information from the information you provide to us and store it in an aggregated form. We may combine these data with other data into anonymous statistical information (such as the number of visitors, etc.). We aim to understand customers’ needs better and help us improve the quality of our products and services.
3. Automatically collected information: We will collect information when you use and browse our websites, such as the URL of the site you come from, Identification data of the browser you use, your Internet Protocol (IP) address, IP port, and date/time of access, the data transmitted, the pages visited, the time you spend on our website, information about transactions on our website, and other "clickstream" data. If you use a mobile application to visit our website, we will also collect information related to your device, including your device model, operating system, browser type, unique device number, IP address, mobile phone number, and location.
4. We may store and maintain any content that you provide, including but not limited to your postings on any blogs, forums, encyclopedias, and other social media applications and services that we may provide.
How do we use information about you?
We will collect your personal information for the following purposes:
(a) to fulfill product orders, provide the services and information you request, and complete transactions
(b) to manage and improve our website and communication
(c) to tailor the content of our website and communication to provide you with a more personalized experience and make it convenient for you to pay attention to products and services that may be of interest
(d) to manage and respond to any request you submit through our website and communication
(e) to allow you to gain access to specific content, attend a hosted event, respond to a survey, or request communications about specific areas of interest
(f) for marketing analysis. Under the premise of complying with applicable legal requirements, or to send you promotional materials or communications regarding services provided by QuaCell and/or our controlled entities that we think you may be interested in
(g) to seek feedback on services provided by QuaCell and/or our controlled entities or for market or other research purposes
If we use your information outside of the above purposes, we will reiterate our needs and seek your consent.
To whom do we share, disclose, transfer your information?
We will not share or disclose your personal information to third parties, except:
(a) with your consent;
(b) disclose specific information about you to QuaCell's controlled entities and service providers to fulfill product orders or deliver services, or otherwise to fulfill a contractual obligation to you;
(c) authorized partners: We may hire third-party authorized partners to provide us with related services, including agents or subcontractors that provide us with administrative, telecommunications, computer, infrastructure support or other support services related to our business operations, and other third parties that reasonably require access to personal data concerning you for one or more of the purposes outlined in the "How do we use information about you?" section above. These authorized partners will process your personal information only to perform their duties or assist us in achieving the purpose of personal information collection. In addition, they cannot use your personal information for any other purpose;
(d) in response to reasonable requests from legitimate government agencies or regulators, or requested in accordance with applicable laws, regulations, court orders;
(e) required for conducting company audits or investigations, or responding to complaints or security threats;
(f) We may share non-personal, de-identified, and aggregated information with third parties for several purposes, including data analytics, research, submissions, thought leadership, and promotional purposes.
By providing personal information through our website or Communications, you agree to the sharing, transfers, and disclosures described above.
Protection of your personal information
We take a series of security protection measures to protect the safety, accuracy, and update of your personal information, including education and training relevant staff about privacy obligations; adopting administrative and technical control measures to restrict access to personal data only on a "need to know" basis; adopting a series of technical security measures, including firewalls, encryption, and anti-virus software; taking physical security measures, such as staff security passes to access our workplaces.
The Internet is not an absolutely secure environment, and we will do our best to ensure the security of any information you send to us. In case of any personal information security incident happens, we will promptly inform you of the circumstances and possible impact of the security breach, the measures we have taken or will take, the recommendations you may adopt to prevent and mitigate the risks, and the remedial measures you may have recourse to. We will promptly communicate the incident's details by mail, letter, telephone, push notification, etc. If it becomes difficult to inform the individuals affected by the security breach one by one, we will resort to making a public announcement most effectively and reasonably.
How long do we keep your information for?
We will store your data for such a necessary period as required by law or for a necessary period at your request for providing the services, or for a period as per your consent.
You have the right to review, correct, update any personal data we store about you, and you also have the right to withdraw your data use permission at any time, which will affect all future use of the data. If you contact us here, you can apply for review, correction, update, deletion, and/or withdrawal of your data.
In all cases, we will treat your requests in accordance with applicable legal requirements.
Right to complain
If you have any questions regarding this Privacy Statement or are unhappy with how we have handled your personal data or any privacy query or request that you have raised with us, please contact webmaster services using the Contact Us link.
Privacy statement for minors
We understand the importance of protecting minors' privacy. If you are a minor, it is recommended that you ask your parents or legal guardians to read this policy carefully and use our services or provide your personal information with the permission of your parents or legal guardians. We will protect the personal information of minors in accordance with relevant laws and regulations.
Changes to this privacy statement
We recommend that you revisit this statement frequently to learn of any changes or updates.
We have the right to revise this privacy statement from time to time for subsequent situations. To let you know that when we make changes to this privacy statement, we will amend the revision date at the top of this page. The new modified or amended privacy statement will apply from the revision date. If there are any changes or updates, we will notify you by prompting in a prominent position on the webpage or other appropriate means.
If you continue to visit or use our website, it means that you have fully read, understood, and accepted the updated policy and are willing to be bound by the updated policy.