A、Description

1.Provide customers with product technical application guidance;

2. Communicate with customers and fully understand their needs;

3. According to customer needs, submit and confirm the corresponding solution;

4. Submit the final confirmed solution to the relevant department and assist in the implementation of the follow-up process;

5. Assist customers to solve product application and technical problems on-site;

6. Propose feasible optimization plans for past cases and coordinate follow-up and implementation;

7. Assist the BD team in pre-sale development and service;

8. Other related work arranged by the company.

B、Requirement

1. More than three years of relevant experience in cell culture, experience in macromolecular drug research and development projects is preferred;

2. Rich experience in analyzing and solving experimental problems;

3. Excellent coordination and communication skills and customer service awareness;

4. Good Chinese and English expression and writing ability;

5. Good thinking, clear logic, skilled PPT presentation skills and on-site adaptability;

6. Master degree or above.